Lovely Little Rock Home w/ Fire Pit & Yard!

Reviews

• Average, not the best

  2/5

  The furniture was definitely lacking on this property for 3 bedrooms can use another couch other than 1. The dining room chairs were horrible my friend sat down and it broke and they charged us for the chair..if we were doing anything other than sitting I can understand. There is no coffee pot and there is a gap in fencing for your dogs to get out, so be careful letting them out. Yard was mowed with something heavy so it was all muddy. The only thing good was shower and bed. Good only if you’re not expecting to cook and eat there. We wont be staying again. Plus all the appliances were out of date and slow.

  *This review was originally posted on Vrbo

• Family Trip

  5/5

  This stay was one of my best stays, I would recommend putting a TV in each of the rooms, spacious, location and cleanliness was a plus… I would recommend and stay again.Thanks HvaGreatOne

  *This review was originally posted on Vrbo

• Family funeral

  5/5

  My family & I drove in for a funeral. Didn't spend much time in the house. The accommodations were sufficient for I needs. Would recommend to others.

  *This review was originally posted on Vrbo

• The worst ever? No. Would I recommend? Also no.

  1/5

  While there is nothing particularly wrong with the house, we did have lots of issues. The internet was terrible like many others have said. Some poor attempts were made to fix the issue but during our 3 weeks there, internet was out over half the time. And there was no true urgency to fix it until the day before our move out. Other issues included an unpleasant smell that greeted you when you entered the house, overly loud heating and air, and an unstable primary bed. Overall, it feels like the owners made little attempt to make the home comfortable for guests.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Morgan, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We apologize for the internet issues. We tried to send the technicians over the same day, but since you were not home, they were not able to repair it and had to reschedule several times. Rest assured, the internet has since been fixed.
  - Any unpleasant smells have already been addressed, and we sincerely apologize for any inconvenience they may have caused you.
  - We appreciate your feedback regarding the beds, and we'll ensure that they are thoroughly inspected and any necessary repairs are made promptly.
  Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.

• Horrible experience!

  1/5

  Two weeks before we arrived I emailed the host asking if we could check in two hours early, but never got a response. I emailed again a week before, but never got a response. The night before check in I called and left a message, but never got a response. The day of check in I got a text saying we had to wait an hour late to check in. When we arrived the house was not clean and there was no internet access. I called the host who told me the internet would be up the next day, which was Thanksgiving. I figured it would not be working then, but had no choice but to stay. Around 11:45 p.m. a noise woke me up. I knew it was an animal in the attic. I called Vrbo and asked for a refund because we were leaving. Vrbo told me I had to call the management company, Evolve. I reminded Vrbo that I booked through them, not Evolve. It took two weeks of fighting with Evolve to get a refund. Vrbo refunded the service fee after that.

  The only good thing I can say about this is that I finally got all of my money back, but it took a fight to get it. Do not rent this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Gary, It is our mission to provide a 5-star experience for all our guests.
  - We ensure that all of our guests walk into a home that is 100% clean and sanitized. We had just paid for a full deep clean and everything was guest-ready.
  - We have not had any issues with critters in the attic, it is super cold upstairs and nothing is going to want to stay in that cold. During the day it's super hot, we are 100% sure there is nothing in the attic.
  - The internet going out was not something we had any control over it was merely an accident. The internet was up and running the next day and everything was perfect.
  
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for the 5-star experiences we know we can deliver."