Walk to Lake Michigan & Dtwn: ‘Coastal Grand'

Reviews

• Great location and outdoor space!

  3/5

  Location to Ludington's main attractions was superb! Our family spent most of our time outdoors, the proximity of the park and side yard were great for playing games outside. The house is outdated and lacking some general accommodations that would be fitting for a large group (i.e. more than one fridge). As advertised there is no AC, which made the indoors less enjoyable. Plan to bring extra coolers and towels to support a larger group!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Morgan, thank you for sharing your feedback! 
  We're sorry to hear that the towels weren't fully stocked upon your arrival. It’s always our desire to have plenty of towels available for our guests. When you reached out, we did offer to bring more over that day. According to our chat records, we show that someone in your party let us know that you no longer needed more towels. We are sorry for the mix-up on that!
  We take all guest feedback seriously and, thanks to your helpful suggestion, have added a second refrigerator to better accommodate larger groups.
  We’re so glad to hear you enjoyed the location and the outdoor space — it's one of our favorite parts of the property too!"

• Golf Trip

  5/5

  Perfect accommodations for a weekend golf trip to Northern MI.

  *This review was originally posted on Vrbo

• Ludington Perfect Central Getaway

  5/5

  Very clean home, well stocked with everything you need. Plenty of bedrooms/beds and bathrooms for larger groups. Property manager very responsive and quick to address concerns. Personal gift bag with card at arrival was a nice touch. We would definitely stay again.

  *This review was originally posted on Vrbo

• No AC and Way Out of Date

  2/5

  I may have missed it when we booked, but we discovered too late that the house has no air conditioning. These days, with warmer temperatures, that simply is unacceptable. There were some fans (one of the two ceiling fans didn't work), but most of the windows have no screens and it was so hot at night that it was hard to sleep. The location was pretty good and close to town, but unless you're into 1930's style interior designs, you'll find the house shockingly out of date.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Paul, the homeowners have reviewed your feedback and, while they strive to provide 5-star experiences, they’re sorry to hear that your stay didn’t fully meet your expectations. They would like to clarify a few details:
  - We always encourage guests to carefully review the listing before booking to ensure it meets their specific needs. The photos on the listing are taken by local, professional photographers to ensure they accurately reflect the property, so what you see in the listing is what’s provided at the home.
  - The listing does mention that the property does not have air conditioning, but we apologize if this still came as a surprise. In addition to several ceiling fans throughout the home, each bedroom is equipped with a powerful box fan or fan on a stand, and the house features a whole-house attic fan, with operating instructions included in the welcome book. Adjustable window screens are also available for all windows to allow fresh air in. We encourage guests to reach out during their stay if anything feels off, as we’re always happy to assist and ensure the visit is as comfortable as possible.
  - We're pleased to note that our most recent guests have reported no issues. We remain committed to providing excellent service and are confident that future guests will have a great experience. We appreciate your feedback and the opportunity to clarify the details.

• Great stay!

  5/5

  So thankful to stay in a home that has all we need to make beautiful family memories.

  The owners were great to work with and kept in touch to make sure all things were taken care of if needed.

  We will stay every year if possible:)

  Sincerely, Allison Salquist

  Manager's Response:

  From the owner: "Allison, thank you for coming! We really appreciate your kind feedback! Come back soon!"