Waterfront Views & Resort Perks: Osage Beach Home

Reviews

• Unfortunately disappointed

  3/5

  The gate code that we were given, did not work, or the pool gate code did not work either. When we text the house to let them know, we were told that that’s the only code they have.

  When we got there, there was a fan going on the lower level on the floor and it smelled like mildew. We immediately text the whole and was told they would send someone out, but no one ever came. The smell kept getting stronger the whole time we were there.

  Manager's Response:

  Hi Jeff, thank you for sharing your feedback and for letting us know about these issues. We’re truly sorry for the challenges you experienced during your stay. We followed up with the owner, who would like to address the following:
  - We’re reviewing gate access to ensure entry is seamless for future guests.
  - The lower-level odor was related to recent heavy rainfall, and we’re addressing this with drainage improvements and updated flooring.
  - Our cleaning team has been instructed to take extra steps to keep the space fresh and comfortable until the long-term solution is complete.
  We appreciate your understanding as we work to improve the home and hope to have the chance to host you again for a better experience.

• Amazing views

  5/5

  Great view of the main channel. The sunsets from the deck were amazing. Older house that worked great for multi families.

• Better to stay at a hostel

  3/5

  This place was dirty. Stained pillows, bathtub disgusting, rusted showers, stained floors, rando dirty cooler that took all the freezer space- we didn’t even touch that. and spider webs in all the rooms. No other open locations or we would have left but traveled for family gathering from all over country. Thankful we were able to eat out. Took many photos to prove we weren’t cause. Skip this house (we rented the entire house).

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Dennise, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We've addressed your cleanliness concerns with our cleaners and asked that they double-check these items to ensure our high standards are being met consistently.
  - We apologize for the stained pillows and we're purchasing additional pillow protectors and pillowcases to prevent this in the future. The previous guest removed the pillow covers, and they were unfortunately not ready for a same-day turnover.
  - The shower door in the kids' room does have some rust. We acknowledge this and plan to replace it, though the timeline is uncertain due to budget constraints.
  - We recently replaced the flooring upstairs and are planning to update the flooring in the lower two levels during the off-season.
  We appreciate your feedback and are committed to ensuring a great experience for all our guests.

• Great View

  4/5

  Great view, fun location. Needs some maintenance.

  *This review was originally posted on Vrbo

• Region Meeting 2022

  5/5

  This property was perfect for our occasion. We will definitely look to book again next year. Clean, location was great, plenty of room, thank you.

  *This review was originally posted on Vrbo