Hot Tub & Fire Pit: Getaway Near Nantahala Gorge!

Reviews

• Avoid at all cost

  1/5

  This place is a dump and way overpriced. Main floor bathroom sinks are backed up and don't drain. Kitchen cabinets are falling off hinges. Kitchen sink drain smells horrible. No light in refrigerator. Upstairs in a bedroom closet is a huge wasp nest with wasps flying all over the bedrooms and main area. Baby gates that are advertised do not exist. Called the property manager with zero help regarding the wasps. Her response was "it's that time of year. Hopefully nobody will get stung". No guests were able to stay upstairs because of the wasps flying everywhere. Owners and property manager do not answer texts or calls asking for help. Complete rip-off.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ann,
   
  We're truly sorry to hear that your stay fell short of your expectations.  The homeowner wanted to clarify the following:
   
  "Unfortunately, as the owners, we were made aware of your concerns at the end of your visit and responded promptly as soon as we were informed. We even had pest control out to the property within 24 hours to address the issue.  Also, additional baby gates have been securely installed in addition to the ones that were already in place upon your stay.
   
  Throughout your visit, our team, along with our property manager and Evolve, were actively engaged in addressing the issues you reported. We regret that our efforts were not reflected in your experience.  This is an uncommon feedback to have received, and we have taken it with the intent to improve.
   
  We appreciate you taking the time to leave a review, as it helps us continue to better the stay for future guests."

• 5/5

• Christmas Vacation

  5/5

  It was great we absolutely loved the cabin. It was exactly what we were looking for. We were so glad it was decorated for Christmas. We made some great memories. The only down fall was the parking it was very tight, and the main floor heating was not working.

• This house, location, team is the absolute best

  5/5

  We stayed for one week for a family reunion. This home is absolutely beautiful! The directions to the house that evolve provides are wonderful. They had everything we possibly needed- plenty of bedding, towels, games. I don't know what else you'd need! The kitchen had EVERYTHING and more. The house was clean and perfect for a large family to stay in. The hot tub area is beautiful and lots of fun happened in the basement rec room! Jeanette was so responsive when we had a hot tub question. You can fit a few extra cars if needed. They also have baby gates and a high chair, which was nice not to bring. The outdoor areas were beautiful- a deck with a table you could eat at with a gas grill, sitting area near the hot tub, fire pit, playground, front porch, beautiful view! The town is beautiful with a nice shopping area, and plenty of awesome hikes nearby. Can't wait to go back!!! Thank you!!

• Fall Family Weekend

  5/5

  We loved our stay in Franklin! The house was spacious enough for 8 adults and 7 kids. We loved the outdoor spaces as well. We explored Franklin one day and stayed at the house the next. There was plenty for the kids to do to stay entertained! We were also impressed with the amount of supplies that were available in the kitchen. There were also more than enough linens to use. We will definitely be back!