6 Mi to Grandfather Mountain Park: Cottage w/ Deck

Reviews

• 5/5

• 4/5

  We enjoyed our stay and would book again. Pur pup loved it and the hated porch! Property was as described and fit our needs perfectly. Only issue was there was trash left in the can under the sink and the coffee pot did not look like it was cleaned in ages. Recommend a new one as it if falling apart.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your review and comments. We are so happy you and your pup enjoyed your stay! We have addressed the concerns you mentioned with our cleaning staff and appreciate you giving us this feedback. Hope you will be back for another mountain retreat!"

• Adorable Cottage

  5/5

  This house is small but spacious. Perfect for four people to stay in. It was clean and we loved the decor and feel of the place. Super cute! The porch was huge with a table you could eat at. It had everything we needed to be comfortable. The second bedroom was detached from the main house but it worked fine for us. The amenities in the community were great. We were there for the 4th of July and there were so many activities planned for kids and adults. The pool and lake are not within walking distance but we never had a problem with finding a place to park. We had to contact the property manager with a question. She texted back immediately with the answer to our question. When time to leave my 8 year old grandson asked if we could we please come back again next year and stay in this house. We would definitely stay in this house again!

  *This review was originally posted on Vrbo

  Manager's Response:

  Thanks so much for your review and feedback! We are so pleased you were able to enjoy the July 4 holiday in the mountains at our cottage. We would love to have you back for another stay!

• 2/5

  We ran out of toilet paper and paper towels on the second day of our stay.

  The trash can was full of garbage and beer cans leaving no room for our trash.

  Difficult to navigate throughout the resort community without adequate instructions.

  We lost power and texted/emailed the property manager getting no response until the next day. We had already booked a hotel room for the night which we were not compensated for.

  The pictures online do not represent the conditions of the property and make it look much nicer than in person.

  We would never stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carol, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to clarify the following:
  - The property experienced a 90-minute area-wide power outage that was beyond our control. We're sorry for the inconvenience it caused, but we're unclear why a hotel stay was necessary, as power was restored that evening.
  - The guest welcome book at the property includes a map of the community and detailed information about navigating Linville Land Harbor. There is also ample signage within the community to guide guests.
  - As is common, we provide a starter amount of toilet paper and paper towels, including backup rolls. There are backup rolls provided, but we encourage guests to reach out if additional supplies are needed during their stay.
  - The trash was picked up the day before your arrival, so the bin should have been empty. We apologize if there was any oversight and wish you had contacted the Guest Contact so we could have addressed this or any other concern immediately.
  - The property photos on our listing accurately represent the home, and no changes have been made since they were taken.
  We have worked very hard to provide a clean and comfortable place for guests to enjoy and will continue to do all we can to provide the best possible stay for our guests!

• Great place to stay

  4/5

  This house was a great place to stay. I fell in love with the porch and sent more time out on it than the in house. the listed amenities were spot on with great WiFi and really quite area.the good:- again the porch area oh my god- access to the area around the mountains- WiFi - the little helpful guild in the housethe draw back:- hard beds - I really did not like the beds that said I loved the stay and would stay again if a short visit 3 nights or less.

  *This review was originally posted on Vrbo