Nantahala Lake Family Home w/ Private Dock & Views

Reviews

• Great Stay

  5/5

  Beautiful, spacious location with a communicative host. Clean, quiet and has great WiFi.

  *This review was originally posted on Vrbo

• 5/5

• 1/5

  We arrived at the property after a long travel day. When we entered the property, we all noticed a strong musty smell. When I went into the master bedroom, I noticed a framed photograph that looked very dusty. I swiped my finger across it and it left a mark. Within seconds, my husband started coughing and had to go outside. He is highly sensitive and allergic to mold and went into a full on attack with vomiting and difficulty breathing. We called the property owners right away and were told to contact property management. They cancelled our reservation immediately and refunded our money. However, it was 8:00 on Saturday night of Memorial Day weekend and we now had no place to stay (family of 6). We called around and finally found a hotel for the night. The owners were kind and responsive, however, it needs to be noted that the property has a high water content and mold issues that need to be addressed. It is not safe for a family to stay there. We want to help more families avoid their vacation being ruined. Please install dehumidifiers and clean for mold remediation.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Terra, we're sorry to hear your stay fell short of expectations. While we regret that your stay was cut short, we'd like to mention that we've hosted over 80 groups since 2020, most recently three since your visit, and have never received complaints about mold or musty conditions. 
  
  Our home is equipped with a central HVAC system that includes dehumidification, and the crawl space has been professionally encapsulated with a commercial-grade dehumidifier. We understand your husband has heightened sensitivities, which you noted did not affect the rest of your family. Although we were within our rights to request documentation, we chose to issue a full refund immediately to avoid further inconvenience. 
  
  Our home is located in a rainforest, which comes with naturally high humidity levels and may not be suitable for those with extreme sensitivities. Thank you for sharing your feedback."

• Nice secluded cabin

  4/5

  Great cabin for me and my family. We had an awesome Thanksgiving Holiday!

  *This review was originally posted on Vrbo

• Great stay on the lake

  5/5

  We had a great time. Nice to drop our boat and canoe in close by and get to the dock. The stairs are long, but a good leg and cardio workout. The owners were amazing and responded very promptly- espeically important since we booked so last minute, but also responsive during our trip. Thank you Joe and Nancy!!

  *This review was originally posted on Vrbo