Lake Hartwell Retreat w/ Deck & Private Dock!

Reviews

• Baseball Trip

  3/5

  The home was clean and the remodeled kitchen was very nice. The floors were nice and appliances all in working order. But on a hot June weekend we arrived to find no ice in the ice maker and it took a day to get any. However it is hard to relax in the home. The furniture in the living room is so out of date and positioned in such a way that you cannot watch the TV. The natural path to the dock can be challenging and very slippery when wet. The dock itself was covered with spider webs and spiders. The owners were kind and let us check out an hour late. They just need to modernize the inside. All the rooms, except the kitchen, feel like they are 50 or more years behind.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Susan, we want our guests to rest easy when they stay with us, and we’re sorry to hear this stay didn’t quite hit the mark. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’re glad you found the home clean and enjoyed the remodeled kitchen and working appliances.
  - The living room furniture and layout are exactly as shown in our listing photos, but we understand it may not have suited everyone’s preferences.
  - The dock is outdoors and, despite our best efforts to brush down spider webs daily, they often return quickly in warmer weather. Since the lake and surrounding land are owned by the Army Corps of Engineers, residents aren’t permitted to use chemicals to manage bugs or weeds—sweeping is the only option available to us.
  - We don’t leave the ice maker running between guest stays to avoid water damage during potential power outages, but we’ve added an ice bin and trays in the freezer to help with this going forward.
  - We were happy to offer a late checkout and always do our best to ensure guests enjoy a comfortable stay.
  Thanks again for your feedback, we’re committed to making improvements where we can and hope future guests will have a great visit!

• Clemson visit

  5/5

  This house is 25 minutes from Clemson so quite convenient for football games and visiting college students. It is located in a peaceful neighborhood and very enjoyable to listen to the insects and birds chirping in the morning and evening. The house looked as it did online, so no surprises there!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello Suzanne,
  Thank you for your 5-star review. I am so glad that you enjoyed your stay. Please consider us for all your future visits to the area."