4 Mi to Beach: Family-Friendly Hilton Head Retreat

Reviews

• Disruptive smoke detector not handled appropriately

  2/5

  The townhome was clean and decorated tastefully. We cannot recommend this place, however, due to the lack of proper communication and resolution with property manager over a malfunctioning smoke alarm on a centrally located bedroom. Someone must have stopped by and tried to stop the beeping smoke detector initially, though the battery did not sound like it was changed since beeping resumed again that next evening. The manager did not follow through when the detector resumed beeping the second night. He asked my husband to remove the alarm in the middle of the night. The noise disrupted fifty percent of our time at the property, mostly at night. We asked the manager for a nominal discount for disruption of sleep and received no response. The property manager’s accountability was unacceptable.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we want our guests to rest easy when they stay with us, and we apologize that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely appreciate your kind comments about the townhome's cleanliness and décor.
  - Records indicate the first notification of the smoke detector issue was received at 11 PM Tuesday; due to the late hour, we advised removing the battery to immediately alleviate the disturbance.
  - A technician visited promptly the next morning after your checkout, and the battery has now been replaced, fully resolving the issue.
  - Regarding your request for a discount through Evolve, we were not made aware of this request at the time, or they would have gladly addressed it directly.
  Thanks for sharing your feedback.

• Good stay

  4/5

  ‘Coffee pot didnt work. Had to go buy one. The smoke alarm beeped. Otherwise, it was a well appointed, clean, and spacious place. Had fun with the BFF’s.

  *This review was originally posted on Vrbo

• Girlfriends’ Weekend

  5/5

  This property was wonderful! I stayed here with a group of girlfriends, and we all had plenty of space. The decor made us feel like we were at the beach, yet it had a homey, peaceful atmosphere. We spent mornings on the beautiful porch drinking coffee and planning our day. We live to shop and this property was close to everything. We even managed a day visiting the adorable town of Bluffton. The fully furnished kitchen provided all we needed to have an in-hime big breakfast to start our days. Beds were super comfortable. We’ll definitely be going back to this fantastic property!

• Beautiful property, great location!

  5/5

  This townhome was spacious enough to accommodate my group of 8 adults and came with a great deal of helpful amenities like beach supplies and a well appointed kitchen. My group were all comfortable in their spaces and the primary bedroom is stylishly decorated. Conveniently located near many of the activities we participated in, including the Coastal museum and Broad creek marina. I would highly recommend this property to anyone planning a trip to HHI and hope to return in the future.

• Everything you need in one place!

  5/5

  This townhouse had everything we needed, we loved the beutiful home decorations, and relax atmosphere, the sun room, spacious bedrooms, and convenient kitchen. The owner thought about every detail, including beach towls and beach chairs! We were very close to the beach, restaurants, playground, kids museum, etc. This was our first time in Hilton Head Island, and we felt in love with the island! We would definately recommend this beutiful townhouse, and are planning to book it again next year!