Peaceful Butler Hideaway at The Pond

Reviews

• Love it, please upgrade coffee pot

  5/5

  Perfect layout for a peaceful family getaway. Super clean and love the open bright floorplan. We enjoyed a fantastic sunny weekend on the lake and fireworks over the water. This was our second stay and we loved it again! A couple of areas of frustration:

  Please upgrade the coffee pot. The small coffee pot brewed about 3 tiny cups and took about 30 minutes to do so. It was much harder than necessary to enjoy a cup of coffee on the peaceful porch. The house is advertised to sleep 9, but the coffee pot would not support that.

  The TV is super confusing, there are several remotes, and we had a hard time getting DVDs to play for the kids. We did not use the TV much, but after playing in the sun all day, would be nice for the kids to relax with a show or movie.

  Manager's Response:

  Thank you so much for your thoughtful review—and welcome back! We're thrilled to hear that your family enjoyed another peaceful, sunny weekend at The Pond. The fact that you chose to stay with us again means the world!
  
  We also really appreciate your feedback about the coffee pot and the TV setup. You're absolutely right—when a peaceful porch moment calls for a fresh cup of coffee, it shouldn't take a half hour to get there. We will see what we can do about that. As for the TV and remotes, we understand how frustrating it can be to navigate multiple devices. We'll try to simplify the setup and provide clearer instructions to make it easier for future visits.
  
  Thanks again for your kind words and helpful suggestions. We hope to welcome you back for stay #3!

• CEO

  5/5

  Nice property good location.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for the great rating! We really are happy to know you enjoyed the property. We love watching the sunsets while sitting on the porch and the mist rising over the pond in the mornings. Please come back and visit us again soon!"

• One night stay

  4/5

  Lost GPS guidance which made finding your location. WIFI also none existant.

  But we finally found the property, and was a lovely place to stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  
  "Thank you for your 4-star review! We're delighted you found the property. We apologize for the initial difficulty with GPS guidance and the spotty coverage before arrival. Your feedback is valuable, and we’re glad your stay was enjoyable once you arrived. We appreciate you choosing to stay with us and hope to welcome you back in the future!"

• Great place for relaxing

  5/5

  We spent the weekend here with two of our kids and throughly enjoyed it. The house is clean, the rooms have plenty of space with comfortable beds. The pond was definitely the kids favorite as they fed the goldfish! The area is quiet and incredible with the rolling hills (which certainly adds to the morning walks). The owners are very responsive and kind. We can’t wait to go back as it is relatively close to home and a great place to relax over the weekend.

  Manager's Response:

  From the owner: "Thanks, Kent, for the wonderful review! We're so glad you and your family enjoyed the property. Please come back and visit us soon!"

• Gorgeous and emaculate

  5/5

  This was the best weekend! Our family had a wonderful time in a beautiful and clean home. The hosts really pay attention to detail. The house was comfortably furnished with comfortble beds and sitting space. We had more than enough room to play games and cook together, enjoyed our time feeding fish in the pond, and that sunset can't be beat! I loved the Christmas decor. The kids loved the fireplace and there were games to play for days! Thank you for a wonderful weekend of family time and memory making!

  Manager's Response:

  From the owner: "Thank you so much for your wonderful review, Stacy! We are so glad you and your family had a memorable time at the Pond. Please come back and visit us soon!"