Charming Gatlinburg Home: Pets & Families Welcome!

Reviews

• Quiet and Secluded!

  5/5

  This was our first stay at Bear Den. We absolutely love this property! Quiet, clean, and well stocked with spices and everything you need for your stay. Will be staying again!!! Close to all the shops, but far enough for the peace and quiet you'd want from the mountains. 🖤

  Manager's Response:

  Ashley; so glad you found the home a quiet retreat, we endeavor to make it like staying in your own home. We will look forward to your next stay. Bill

• Quiet

  5/5

  The property was quiet did see a bear the tv was not so good.

  *This review was originally posted on Vrbo

  Manager's Response:

  We are so excited that you enjoyed your stay, and that you had a chance to witness nature. Yes the T.V. is not the best it does come and go. We are working on trying to improve the reception. Thank you for staying with us and please come on back again.

• Great stay in a great location

  5/5

  Well kept home, the pool table was a big hit with all of us. Gracious with supplies for the place. Overall, great expectations.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Forgive us for the lag time in responding to your review. We appreciate your staying with us and are delighted that you found the accommodations comfortable. Glad that you enjoyed the pool table. We do when we stay there. Please feel free to come again. If you have any ideas on how we can make the residence even greater, please don't hesitate to drop us a line."

• Kinda needs attention

  3/5

  We enjoyed the house. It was clean and neat. However the FURNACE FILTER should have been changed MONTHS AGO. THE filter had a horrible ordor which was throughout the house. The price on the vrbo page was not a reflection of the total cost was double of the advertised pruce

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Melba, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  -We're sorry the property had an unpleasant scent. We will investigate this further and take the necessary steps to resolve the issue to ensure a more comfortable guest experience.
  
  -As for the pricing, each booking platform applies its own fees, which are beyond our control. However, all fees are clearly outlined prior to completing your reservation.
  
  Thank you for taking the time to leave your review. We appreciate your feedback!

• Perfect Location

  5/5

  The home was minutes from Downtown Gatlingburg. We watched bears cubs climb a tree from our bedroom window the first morning after we arrived.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for staying with us. Nature provides us with the best experiences. Please tell your friends and family."