Walk to Beach: Ocean-View Galveston Condo!

Reviews

• Family Trip

  4/5

  Great experience love the pool super friendly

  *This review was originally posted on Vrbo

• One property Two separate charges.

  3/5

  Paid 87.00 to Evolve for two pets Then when we arrived we were asked to show proof of rabies vaccination from our vet. THAT WAS NEVER MENTIONED FROM EVOLVE or we would have the tags. Phone calls to our veterinarian and the emails were sent. Then we charged 108.00 for parking and mores dog charges from the property. We were told no check in required just use the key pad for upon arrival. The lady at the front desk explained it differently. Our Two day stay ended up costing 900.00. The view of the beach was great to accommodations were nice. Those hidden cost and lack of communication with the property agent is why I cannot give a 5 star rating.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lisa, we want our guests to feel fully informed before they arrive, so we’re sorry to hear there were some surprises during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The community manager does charge additional fees for parking and pet amenities, which are separate from Evolve’s pet fee.
  - We’ve followed up with Evolve to make sure the listing clearly reflects these community-specific charges to help future guests avoid any confusion.
  - While the property uses keypad entry, some communities may also have on-site staff with their own protocols—thank you for bringing that to our attention.
  - We’re glad to hear you enjoyed the view and accommodations, and we’ll continue working to improve communication across the board.
  Thanks for your valuable feedback as we continue to improve for future guests!

• Know the difference!

  4/5

  Evolve and the property manager for them was amazing! Thank goodness she answers her phone! It was a great stay but did not start that way. Upon arriving you have to go into the building and check in and pay for parking. Parking is not included in your online reservation. It is 35 plus tax, which I was prepared to pay. But when we got there, nobody was at the front desk, which made me concerned that my car was gonna get towed in the meantime it probably took an hour or so for someone to arrive. There was no phone number and no way to contact anybody you just had to wait once the girl arrived. I noticed on the sign they head out set a 10.83 charge for pets. I informed her I already paid the Pet deposit online and she said that had nothing to do with them. So now you’re paying an additional charge directly to whoever owns that building on top of the 50 I had already paid and that is per Pet then she said she needed rabies shots. Nobody told us that then it was no we’re on the listing and like I said, thank God the property manager answers her phone. I called her. She said she had no idea anything about that and she did not know about the extra fee. So she called the owner of the property and the owner of the property called the front desk and they were able to get it squared away, but they ended up taking a few hours out of our day. Everything else was amazing. The pool wasn’t used hardly by anybody and it was so nice being right across the street from the beach!

  *This review was originally posted on Vrbo

• Exactly what we needed and perfect location

  5/5

  Nice and quiet

  *This review was originally posted on Vrbo

• Very nice

  5/5

  Fabulous views, very accurate info. Patricia is great, most helpful. great on

  *This review was originally posted on Vrbo