Westport Vacation Rental w/ Private Hot Tub!

Reviews

• 5/5

  Nice, clean house. Beds were comfortable. Our kids enjoyed the yard and hot tub.

  *This review was originally posted on Vrbo

• Beautiful home with great potential but lacks in cleanliness

  1/5

  The home is beautiful but very much lacks in cleanliness. Getting into the house was easy but unfortunately upon arrival, we had to do cleaning as the house was not properly cleaned for our stay. The fridge was not clean & still had food in it from a previous guest. The yard was not well maintained, the grass was uncut & the gravel areas had tall, prickly weeds. One neighbor had large, aggressive dogs & the other neighbor was rude & threatened to shoot our dog. The back sliding glass door did not lock & so we had to repair the door ourselves in order to be able to lock it, we spent the first night with the door unlocked as we didn't realize this issue until it was time to go to bed so we took care of it the next morning. The first night we were there, a planned citywide power outage occured that we were also not made aware of prior to our arrival. In the master bathroom shower, the shower curtain liner was very moldy & that was extremely discouraging as I'm very allergic to mold so I couldn't use that shower. There were dirty dishes that had been put away & wet cups stacked together in the cupboard. The extra blankets in the closet smelled of dog so we had to wash them prior to using. We couldn't sit on the chair in the master bedroom as the front leg was very unstable & ready to pop off. When leaving we always check under the beds to make sure we aren't leaving anything behind & found garbage, large dust bunnies & dirty socks. The management company is unprofessional & rude.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Megan, we’re sorry to hear your stay didn’t meet expectations. After reviewing your feedback, I wanted to share a few clarifying notes:
  -My cleaning team reaches out to every guest after check-in to make sure everything is in order, and I didn’t receive any concerns from you during your stay.
  -I've since checked and secured the sliding glass door to ensure it locks properly for future guests.
  -I welcome pets at the property, but I do ask that they’re supervised and well-managed in the yard to avoid any issues with neighbors.
  -I wasn’t notified in advance of the citywide power outage, and I understand how that could’ve impacted your first night.
  Thanks again for your feedback—I'm always working to improve the guest experience and appreciate the opportunity to do so.

• 5/5

• Good Place to stay.

  5/5

  My husband and I stayed here for a week. The house was very nice, well equipped, and in a nice quiet neighborhood. It does have a lovely deck and hot tub, but we never used them.

  *This review was originally posted on Vrbo

• Nice and roomy

  5/5

  We enjoyed our stay in the house. Enjoyed the layout, plenty of room. The back yard is begging for dogs to zoom! Would definitely stay there again.

  *This review was originally posted on Vrbo