Secluded Sevierville Cabin: Mtn Views & Hot Tub

Reviews

• Disappointed

  2/5

  The hot tub did not work and it was not clean. I booked the cabin because it had a hot tub and was not able to use it. The bathroom toilet was not clean. Hot water was limited when taking a shower.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Wesley, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - Thank you for taking the time to share your feedback following your recent stay at our cabin. We value your input and want to address the concerns you raised to ensure a better experience for our future guests.
  - We're sorry to hear about the issues you encountered during your stay.
  - The cabin's water supply is well water. The minerals in the well water can sometimes cause a tint, and we are actively working on ways to mitigate this effect and improve water clarity, but we want to assure you that the water is safe.
  - In situations like these, we encourage guests to reach out to us directly during their stay. We understand the importance of a functioning hot tub and a clean environment, and had we been informed, we would have promptly addressed the situation to enhance your overall experience. We have since had a professional pool/spa technician further investigate your concerns and no issues could be found.
  To further improve communication, we want to emphasize that our cleaner is readily available and lives nearby. We sent a text message to inform you of their proximity and to encourage you to reach out for any assistance needed.
  - We sincerely apologize for any inconvenience you experienced, and we appreciate your feedback as it helps us enhance our services. If your travels bring you back to the area, we hope you'll give us another opportunity to provide you with a more enjoyable stay.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• So Peaceful

  5/5

  Honesty hated coming home, it was such a beautiful cabin. We loved that the kitchen had everything we needed to cook, pots pans and Spices. If I could give this rental a 10 star review I would.

  *This review was originally posted on Vrbo

• So Peaceful

  5/5

  Honesty hated coming home, it was such a beautiful cabin. We loved that the kitchen had everything we needed to cook, pots pans and Spices. If I could give this rental a 10 star review I would.

• Great secluded cabin!

  5/5

  If you are looking for a peaceful, quiet and secluded getaway, this is your place! Cabin is off to itself, couldn’t hear or see any one else. The exterior is great with a deck to sit on and the hot tub in back. The interior is decorated amazingly and the bed was so comfortable. This cabin has everything you need for a recharge and 15-20 mins away to everything Gatlinburg and Pigeon Forge. Great choice for a Great Smoky Mountain getaway!

• Beautiful property

  5/5

  We loved this property. Everything was so beautifully decorated. The kitchen was fully stocked with all the utensils and cookware you need to prepare a meal which is very important to us. Communication was top notch. And the best part was a black bear came up on the back deck. Couldn’t have asked for anything more!

  *This review was originally posted on Vrbo